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-   -   Proper Methods of Contacting BABW and BABV Help (http://www.bearvilleinsider.com/forum/showthread.php?t=79945)

Rainribbon 06-15-2010 01:19 AM

Proper Methods of Contacting BABW and BABV Help
 
At the very top of the "BABV-Related Issues" part of the "Yikes!" section is an extremely useful thread that lists contacts for Build-a-Bear Workshop:

http://www.bearvilleinsider.com/foru...ad.php?t=56596

Do you have a problem with your BABV account, a bad trade, a cyberbully? Did you find a typo in the game, which you hope will be fixed? Do you need to get something like a free code that you haven't received in the mail, but it seems as if everyone else got it?

Build-a-Bear employs a great many people to deal with these various issues, and you can reach them by using the appropriate email addresses on that thread. Nonetheless, I see lots of posts every day where people say "Write to Maxine," as an answer to every question.

I can't imagine how many emails Ms. Clark gets for which other people are there to help! Besides that, if you send your email to the address you need to begin with, you'll be more likely to have your problem taken care of sooner.

As kind and thoughtful as Ms. Clark is, don't forget all the wonderful employees that Build-a-Bear has to help fix things from typos to missing adverts, and even a little hole in your build-a-bear's (or dog's, in my case) foot! So please check out that thread, and give some bear hugs to the other people from Build-a-Bear Workshop :).

Also, as PriscillaBallerina31 reminds us below, don't forget about the Cybearguides who help out when you contact them whether through vwhelp@buildabear.com, in the game, or even here on the forums!

miss fuzzy pal 06-15-2010 01:51 AM

Yeah, thanks fur posting. Trouble is I never get the codes, so I email them but they never respond. :[[

Rainribbon 06-15-2010 02:03 AM

Hmm, I guess the only thing I can recommend for that is to try calling. The number for the Stuff fur Stuff club is 866-322-HUGS (that's the one on the back of the Stuff fur Stuff card, and when I called it, they sent me the newsletter.)

AbbygailBearDiva59 06-15-2010 11:02 AM

Great guide! And this must be your first sticky thread!

BriniGirl 06-15-2010 11:02 AM

Merci. Totally agree, people contact Maxine for EVERYTHING. 'maxine do u know my password' xD

daphnebeardiva12 06-15-2010 11:16 AM

Yeah, you only send ideas to Maxine not ask for for your password because you lost it. lol

AlishaJonas1713 06-15-2010 11:21 AM

thanx fur the post!!!

PriscillaBallerina31 06-15-2010 11:21 AM

Thanks for posting rain! Remember too cybearguides the ones with the white question mark hat can help out lots while you play in bearville too.
They answer all kinds of questions and play games with us too!

katherinesunbeam 06-15-2010 11:33 AM

Cool, you're a mod now! Congrats on that! {:
Thanks for sharing how and who to contact for the right subject! (:

Fairyleanne8 06-15-2010 05:43 PM

Thanks for sharing. =]


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