Thread: Question Contact information
View Single Post
  #1  
Old 08-15-2009, 01:59 PM
JessBearHug's Avatar
JessBearHug
Trading Teddy
BABV Name: JessBearHug
 
Join Date: May 2008
Posts: 8,348
JessBearHug is a glorious beacon of lightJessBearHug is a glorious beacon of lightJessBearHug is a glorious beacon of lightJessBearHug is a glorious beacon of lightJessBearHug is a glorious beacon of lightJessBearHug is a glorious beacon of light
 JessBearHug is offline Status: Offline
Arrow Contact information

We greatly appreciate all the information the CyBearGuides have provided us.


For our CyBearGuide Friends:


Would you mind starting a thread with ALL the various contact information saying who to contact for which kind of issue?

For instance:

contact vwhelp@buildabear.com for which issues

Contact vwpatrol for which issues

Contact guestservices


And any other helpful contacts.

I think if we can get them all in one spot, we will be better able to stop misdirecting our emails and contact the correct people.

Thank you for all of your help.

From AshtonCyBearGuide

CyBearGuides on BI:
Our priority is to cater to concerns related to Build-A-Bearville: account issues and in-game help.


Guest.Services@buildabear.com or through phone: 1-877-789-BEAR (2327)
For store concerns, like SFS Membership, the Guest Services or the Bear Service Representatives (BSRs) are the ones in-charge.
For your individual issues and concerns regarding Stuff-Fur-Stuff Club Membership, the best to get in touch with is any of our BSRs.