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  #1  
Old 12-26-2008, 11:51 PM
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Exclamation (URGENT!) My furry friend's animal ID and Key code won't work

please, anyone can help me? I just bought the new hello kitty and...I'll tell you about her apperance (also, I bought this furry friend since Dec. 26, 2008 and I set her b-day to Jan. 1, 2009):

birth: 01/01/2009
Name:Lilac
Height: 17 inches
Weight: 10.5 ounces
Fur Color: White
Eye color: black
belongs to: Abbygale (that's me)

I don't wanna tell you about her ID and key code....but pls tell me what's wrong and why I can't register my new furry friend (i think those information will clue you) <---the emoticon means I luv my new furry friend <---this emoticon means why I can't register my new furry friend?

Last edited by yhunagurl; 12-27-2008 at 12:23 AM..
  #2  
Old 12-26-2008, 11:56 PM
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How did you change... The system thinks that the animal has not been made yet. You have to wait till Jan 1st and a few hours. (System is slow.) When did you get her? Remember.. Wait a day. Don't worry with all.. If you want to figure out the time you went (a receipt..?) and count ahead a few hours. There you go! Tell me if that works 99.999% sure!
  #3  
Old 12-27-2008, 12:28 AM
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View Post Originally Posted by snowflake200612
How did you change... The system thinks that the animal has not been made yet. You have to wait till Jan 1st and a few hours. (System is slow.) When did you get her? Remember.. Wait a day. Don't worry with all.. If you want to figure out the time you went (a receipt..?) and count ahead a few hours. There you go! Tell me if that works 99.999% sure!
do i have to wait till jan. 1?? OMG, I WISH I DIDN'T CHANGED HER B-DAY!!!!
  #4  
Old 12-27-2008, 12:33 AM
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I bought several animals last Tuesday and although I had no problem to register them, I haven't been able to use the receipt yet.I hope you dont have to wait until January.
  #5  
Old 12-27-2008, 08:06 AM
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This should go in the "Yikes! "I need Help!" section. But, anyway:

All bears, receipt codes, and game cards, all take atleast 7-10 hours untill they work.
  #6  
Old 12-27-2008, 01:04 PM
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That happen to me too on christmas i got a holly moose and a hal but hal was fine but when i tried holly it doesn't work neither does the receipt code
  #7  
Old 12-27-2008, 01:40 PM
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View Post Originally Posted by kathyhearts20
That happen to me too on christmas i got a holly moose and a hal but hal was fine but when i tried holly it doesn't work neither does the receipt code
My tan hello kitty, Hal and Holly does work since I've activated them (I changed Hal and Holly moose's b-day to x-mas but they did work that I don't need to activate it this x-mas but I didn't changed my tan hello kitty's b-day) but why my white hello kitty can't register????????
  #8  
Old 12-27-2008, 02:18 PM
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wait 48 hours or contact bab
  #9  
Old 12-27-2008, 03:23 PM
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Yes, i once made my furry friend's birthday to june 9 and it was june 6 and then i had to wait until june 9 which is my birthday b/c i wanted my furry friends birthday to be on my birthday so i put her birthday date to june 9 like mine! But then i asked the ppl at BABW and they said that since you changed the date for the furry friends birth date now you'll have to wait until june 9 to register her on BABV! I got so mad i wanted her to get registered on the ay i bought her but i wanted her birthday to be on my birthday and that day i got so angry!

So it's ok sometimes we make mistakes like that it's ok Don't worry atleast she'll be registered though!
  #10  
Old 12-27-2008, 03:33 PM
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This has not happened to me because my Furry Friends are Welcome Pass bears but I'll try helping you.
I believe Krystle is right. I would wait intil January 1, 2009 and see if it would then work.
Maybe because of the continuous updates made by Buildabearville the system of adding furry friends could be down.
If you are sure nothing is working I would e-mail vwhelp@buildabear.com.
I'd take the posts made my others and see if they could help you solve your problem.
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