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  #11  
Old 12-27-2008, 05:03 PM
PaigeRockStar64
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If you animal and things still don't work e-mail, vwhelp@buildabear.com

If they can't help or they haven't answered you yet, go to Maxine at, maxine@buildabear.com.
  #12  
Old 12-27-2008, 05:06 PM
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kittylover102
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i had that happen b4 and i fixed it i just bought a new 1. Its probbly just the code
  #13  
Old 12-27-2008, 05:18 PM
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email vwhelp@buildabear.com
  #14  
Old 12-27-2008, 08:57 PM
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Yes, I recently bought a BSP (yesterday, to be exact) and neither his Animal ID code or Key Code will work. I'll be e-mailing Help and Support very soon.
  #15  
Old 12-27-2008, 09:00 PM
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some times it takes like 24 hours for the code to get in the system
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