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  #11  
Old 01-13-2009, 11:21 AM
kurber
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I just had the same problem with a pair of silver shoes I purchased. When I tried to wear them I got a message that said ... You are not equipped for that item?

I used the little box in the top, left hand corner with the Question marks on it and asked Technical help to look into the problem. They responded today saying ...

Your account is now fixed. You may now use your Jewelled Ballet Flats. Kindly open your "My stuff" for your shoes. I apologize for any inconvenience this may have caused you. Please let me know if you have any further issues with this account.

Hope this helps!
  #12  
Old 01-13-2009, 02:58 PM
SierraSkate4Life
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I will do that same thing thank you sooo much. You are very nice. It also came up with, You can not equip this item. And I tried and tried again and again but it still would not work. Thank you sooo much for your help.

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  #13  
Old 01-15-2009, 07:45 PM
SierraSkate4Life
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Guys and Gals I just wanted to let you all know that I can wear my ice skates. There is no need to post. Thank you soo much for your help everybody.
Bye.
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  #14  
Old 01-15-2009, 07:52 PM
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It is absolutely wonderful that you can now where them!!!

I'd say you got any further concerns be more then happy to e-mail vwhelp@buildabear.com. Also I bet the members of Bearville Insider would love to provide advice so be more then happy to ask questions!
  #15  
Old 01-16-2009, 10:55 PM
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Email vwhelp@buildabear.com, then explain. I have seen that if you buy something white or skin color you can't wear it!
  #16  
Old 01-16-2009, 10:55 PM
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You are so pretty in the picture!
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