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  #11  
Old 02-04-2009, 04:59 PM
gfmbear
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BABV Name: gemmaglitter19
 
Join Date: Feb 2009
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thanks for info

i had an email back from the uk guest services saying high volume of transactions so may take up to 72 hrs if i still have a problem to email a diff address

i tried again today but no joy

i have now emailed vwhelp@buildabear.com

hopefully it will be sorted soon

i have fingers n toes crossed
  #12  
Old 02-04-2009, 11:41 PM
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Samanthawazhere
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BABV Name: ZoeyStar114
 
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I think they haven't added your buildabear to the list (I think there is a list of buildabears that has been used) because this happened to my cousin once and after a few days, it worked. Or... Maybe you just typed too fast and got a few letters and numbers wrong, or you just got them wrong even if you don't type fast. Either way I'm not sure. But there's a possibility that it is one of the three.
  #13  
Old 02-04-2009, 11:42 PM
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Samanthawazhere
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Oh, I didn't see the last page... Oh well!
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