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  #11  
Old 01-23-2013, 09:08 AM
BABWFAN1977
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View Post Originally Posted by kassiered
This is the same new Champ that was released in the US in limited numbers as well. The bear is based on one with darker fur called "Happy Smiles" that was released as a test bear in early 2012.

A quick note: while the Happy Smiles bear has a bearville counterpart, currently the new Champ bear does not, and your certificate will be an 'open certificate'.
Ah, that explains why it wont let my son register it on Bearville, he is not happy, he wanted his new Champ bear to have a room. I was hoping it was a glitch and would soon correct itself. So that Champ will never be on his Bearville acct then?
  #12  
Old 01-23-2013, 07:38 PM
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View Post Originally Posted by BABWFAN1977
Ah, that explains why it wont let my son register it on Bearville, he is not happy, he wanted his new Champ bear to have a room. I was hoping it was a glitch and would soon correct itself. So that Champ will never be on his Bearville acct then?
When they add the bear to bearville, if he hasn't already used the certificate, he can add it then (it can take *months* for them to add it) and it will have a room, exclusive item, etc.

If he's already picked one from the open certificate, you're going to need the receipt information (and other assorted details, including all of the certificate information) in order to get the animal fixed. You have to email bearville help and request them to fix it, and it can take weeks.
  #13  
Old 01-24-2013, 11:16 PM
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They just updated the new Champ - so he should be ok to enter the certificate (or get it fixed).
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