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  #21  
Old 08-01-2009, 10:29 AM
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This happends to me after I play a game. I hope it get's fixed.
  #22  
Old 08-01-2009, 10:30 AM
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That happens to me too, try refreshing the page or clicking an empty den (with 1 bear head).
  #23  
Old 08-01-2009, 10:37 AM
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View Post Originally Posted by PriscillaBallerina31
The trick to logging in and avoiding the black screen is this:
click on a country ( any country)
Do not click a den yet!!
Wait ten seconds or until you see the spinning hour glass appear
Once the spinning hour glass disa ppears then click the den to enter bearville
I have been doing that for two months and it works every time!
Yeah, that's the trick i use. If i don't i get the black screen.
  #24  
Old 08-01-2009, 01:05 PM
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View Post Originally Posted by KirstenCyBearGuide
We apologize for this difficulty you are experiencing. There are a few things you might want to try to speed things up a bit

1) Make sure there are no other programs or downloads running in the background while you are playing Build-A-Bearville. This makes your computer work double-time, thus making it run slow.

2) Sometimes things run slowly when a den is beary busy. For example, Friday afternoon is a popular time to log in to Build-A-Bearville. You might find that the game runs slowly then. Log in again, and this time, try clicking on a den that isn't quite as full of Guests as the others.

3) Check your computer for any signs of a virus or a spyware. You might want to ask help from your parents or guardian upon doing this.

Hope this helps.
View Post Originally Posted by PriscillaBallerina31
The trick to logging in and avoiding the black screen is this:
click on a country ( any country)
Do not click a den yet!!
Wait ten seconds or until you see the spinning hour glass appear
Once the spinning hour glass disa ppears then click the den to enter bearville
I have been doing that for two months and it works every time!
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