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  #11  
Old 07-25-2011, 11:11 AM
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View Post Originally Posted by Abbieteddytunes09
Can one of the cyberguides help me with this? I really need my account back now please {:
I am sorry to hear that you lost access to your account.

I am sorry, I cannot help you with this. The best thing to do with this is to contact vwhelp@buildabear.com and inform them that you forgot your password and the email address that you used to register the account, and that you wanted to regain access to your Bearville account. Just as they mentioned, they would be asking you some information for verification.

I am pretty sure, they will be able to help you regain access to your account.
  #12  
Old 07-25-2011, 11:33 AM
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View Post Originally Posted by JoeCyBearGuide
I am sorry to hear that you lost access to your account.

I am sorry, I cannot help you with this. The best thing to do with this is to contact vwhelp@buildabear.com and inform them that you forgot your password and the email address that you used to register the account, and that you wanted to regain access to your Bearville account. Just as they mentioned, they would be asking you some information for verification.

I am pretty sure, they will be able to help you regain access to your account.
Thank You!
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