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  #1  
Old 04-17-2011, 04:55 PM
mamaquilts
Knut
 
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Default Please help, can't move once logged in

I helped my DD start her Bearville account yesterday.

It takes her into a room to get her virtual pet but than it seem to jam up. The hourglass just turns and turns and her person will not move.

We can see others coming and going. They are getting new friends but her person just stands there.

I've already cleared the cache and still that is all she gets.
  #2  
Old 04-17-2011, 05:11 PM
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FajitaPitaLover1
Polar Bear
BABV Name: Call meh Laniee
 
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It's a glitch. Wait for half an hourand see if it helps. Welcome to BI!
  #3  
Old 04-17-2011, 05:13 PM
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Snewdles
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Try to clear your cache or use another internet browser.
  #4  
Old 04-17-2011, 06:17 PM
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mickeyquack
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BABV Name: michelleoctobear15
 
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You could always try a different den. If not I would email vwhelp@buildabear from the email you signed her up with and then tell them what is happening so they can check your account. Make sure to give them her BABV username Good luck.
  #5  
Old 04-17-2011, 06:29 PM
mamaquilts
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STill happening.
I can get into a room but it just sits there.
Cleaned cache several times, no luck
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