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  #1  
Old 05-30-2011, 07:26 PM
AshtonCyBearGuide
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Exclamation A Message from ChloeRocks

Greetings everyone!

Because of what transpired during one of her appearances last weekend, ChloeRocks reached out to us to let everyone know that she is very sorry for not being able to see everyone on her screen and not being able to read everyone's messages on the chat window. Since a few updates back, our celebrities have been seeing less and less avatars. Sometimes, Chloe and Miguel can't even see each other!

Here's a couple of screenshots from ChloeRocks:

Click the image to open in full size.
Notice that there are 242 people in Town Square during one of her appearances.

Click the image to open in full size.
These are the only players she can see on her screen. There are only about 9 people. And these are the only people that appear on her chat window.

Have you also noticed that some players see ChloeRocks and the other celebrities and you can't? More likely that if you can't see them, then you're not able to receive their free gifts. Some quick fixes: Move to a different location then go back to where the celebrities are. If you still don't get the gift, try logging out then back in.

We have marked this issue as one of our priorities and we hope it gets fixed real soon. We also encourage everyone to tell your friends about this. We are very sorry for the inconvenience and thank you so much for your patience and understanding.
  #2  
Old 05-30-2011, 07:29 PM
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Thanks!I'll be careful
  #3  
Old 05-30-2011, 08:26 PM
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Thanks!!
  #4  
Old 05-30-2011, 08:45 PM
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Thank you for making this problem a priority! It has gotten rather obnoxious. (;
  #5  
Old 05-30-2011, 09:19 PM
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Thanks for addressing this problem. Miguel was online yesterday, and I couldn't see him, although others could.
  #6  
Old 05-30-2011, 11:42 PM
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Thanks!!!
  #7  
Old 05-30-2011, 11:54 PM
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Thanks for addressing the problem.
  #8  
Old 05-31-2011, 12:02 AM
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Thanks fur telling us (:
  #9  
Old 05-31-2011, 12:47 AM
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Thanks fur letting us know the problem!
  #10  
Old 05-31-2011, 01:50 AM
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Thanks for letting us know this!
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