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  #1  
Old 11-16-2011, 08:08 AM
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Default Babv not loading.....

http://www.buildabearville.com isn't loading!! Does it only happen to me or are the dens under construction or something???!!
That is the message I get ..
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Last edited by RowenaStar; 11-16-2011 at 08:44 AM..
  #2  
Old 11-16-2011, 08:11 AM
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I think it just a glitch. Try rebooting your computer. Then try logging on again. c;
  #3  
Old 11-16-2011, 08:13 AM
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i tried that.I even tried logging on a different computer.Just not working...
I'm so frustrated
  #4  
Old 11-16-2011, 08:15 AM
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It loads fine for me..
  #5  
Old 11-16-2011, 08:15 AM
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Hmmm... Maybe you should wait a little while. It's possible they did shut the dens down for construction.
  #6  
Old 11-16-2011, 08:24 AM
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Smile Try This !

I just got in Ok. Try clearing your cache before you log in afresh & see if this helps & let me know.

If that doesn't work there is one more thing you could try & I'll explain that if this doesn't work first.

Good luck !

Christmas ( HelenAllHeart54 )
  #7  
Old 11-16-2011, 08:26 AM
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Unfortunately, it isn't loading even after clearing the cache.
The website isn't opening.

Last edited by RowenaStar; 11-16-2011 at 08:32 AM..
  #8  
Old 11-16-2011, 08:36 AM
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Try using another browser like Firefox or IE, I got in fine with Firefox but Opera isn't letting me in.
  #9  
Old 11-16-2011, 08:36 AM
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Smile Try This Then !

View Post Originally Posted by RowenaStar
Unfortunately, it isn't loading even after clearing the cache.
Hi Rowena,

Ok then try this.

The BABV computer probably has stored in its memory somewhere the fact that you are online already so won't let you log in again presuming one of the must be a hacker. I suggest you clear your flash cache now. That should work, here are the instructions for that :-

1. Right-click anywhere inside Build-A-Bearville screen on your computer
2. Click Settings
3. Click the tab that looks like a monitor and an eyeball (Privacy)
4. Click the Advanced
… button. This would open a new browser tab or
browser window.
5. On the newly opened browser tab or window, look at the left portion of the page and you will see Table of Contents
6. Under Settings Manager click the link titled Website Storage Settings
Panel.
a. Direct link to the site is
http://www.macromedia.com/support/do...manager07.html
7. In the Adobe Flash Player Settings Manager – scroll to find
www.buildabearville.com and also www.bearville.com in the list and
click it
8. Click Delete website
9. Click Confirm
10. Close the web browser
11. Open a new browser window and go back into Build-A-Bearville Logging in afresh.


Clearing the flash cache will restore the game defaults so when you log back in you will have to go into your settings page & choose to block or unblock trades etc. It won't loose any of your inventory though & it won't change your chat so there is no need to worry about that as those details are stored seperately !

This will clear the Flash cache for the game and the problem may stop.
If this doesn't work then email vwhelp@buildabear.com giving a full description of what is happening to you


I hope this helps


Christmas

  #10  
Old 11-16-2011, 08:47 AM
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Default

Try re-starting the computer, then log in again.
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