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  #1  
Old 01-11-2013, 07:48 AM
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Default Disconnected due inactivity while active!

Hello,
I'd like to know if I'm the only one - lately, I keep getting the "disconnected due to inactivity", but it's usually when I actually did something. Like I was reading The Bearville Times, clicking next page & suddenly that.
Basically - I wasn't away at all.. I was actually actively doing something in the game.

I'm using Google Chrome, if that helps.

Thank you,
~AliseSweet
  #2  
Old 01-11-2013, 02:24 PM
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That sounds quite strange.

I'm am not sure what to do, but I'd email Bearville, just as a precautionary measurement. I'm sure its nothing permanent, maybe just a one-off glitch, or maybe a glitch with the server or den.

I won't give you definate answers for the simple reason that to be honest, I don't have a clue what is wrong. My answers are based on my thoughts, so I would take that into consideration, if by any chance it keeps happening.

Hope this annoying problem gets fixed, Alise.

~ Neon
  #3  
Old 01-11-2013, 02:30 PM
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I use google chrome, too, and it happened to me actively. I think maybe it was because I was off for five minutes, came back on, and played again. It didn't register my actions, or something. As everyone usually says... I'd try clearing your cache or logging back of and on again; common helpful advice xD
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Old 01-11-2013, 06:23 PM
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I also suggest that you clear your cache before you try to log back in. Send us an email report at vwhelp@buildabear.com if the same thing happened again.
  #5  
Old 01-12-2013, 03:32 AM
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This used to happen to me all the time. It got so annoying. It hasn't happened to me in a long time, though.
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