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  #11  
Old 08-21-2013, 05:41 PM
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View Post Originally Posted by AnastasiaWaterfall
I have not yet because when I first noticed it I already had emailed them that day (about a separate issue) and I thought I'd wait to see if it sorted out on its own. Then I was on vacation. I'll tell them about it now though.



Don't worry about it!
Thanks, I appreciate it. It's still happening, and I'm getting really ticked off.
  #12  
Old 08-26-2013, 11:43 PM
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View Post Originally Posted by Teddybeargirl
Thanks, I appreciate it. It's still happening, and I'm getting really ticked off.
I just wrote to them tonight, sorry! I forgot to earlier in the week and then I got really busy. I'll let you know what their reply is.
  #13  
Old 08-27-2013, 11:58 AM
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View Post Originally Posted by AnastasiaWaterfall
I just wrote to them tonight, sorry! I forgot to earlier in the week and then I got really busy. I'll let you know what their reply is.
That's okay, real life comes first.

Thanks so much, I appreciate it.
  #14  
Old 09-03-2013, 05:07 PM
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They replied and told me to clear my cache. They gave instructions for Internet Explorer and Firefox.
  #15  
Old 09-03-2013, 05:13 PM
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View Post Originally Posted by AnastasiaWaterfall
They replied and told me to clear my cache. They gave instructions for Internet Explorer and Firefox.
No offense to you or anything, because it's not your fault, but that's always their response for every single glitch.

I clear my history in Internet Explorer and Mozilla Firefox every single night, and that has had no effect whatsoever on the glitch.

I'm really angry, because it's been over a month since the glitch started, it's from a gift that people are paying to get by buying the VIB memberships, and it's taking away the garden favors and cheating us out of the money we get by harvesting the plants and selling the plants.

I'm not impressed with them. They need to actually fix this glitch.
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