BI is not affiliated Build-a-Bearville or Build-a-Bear Workshop.
 
 



Go Back   Bearville Insider Forum > The Red Carpet! Your first stop! > Yikes! I need help!!

Closed Thread
  #1  
Old 06-07-2014, 03:56 PM
ZoeAngel9307
Knut
BABV Name: ZoeAngel9307
 
Join Date: May 2014
Posts: 5
ZoeAngel9307 is on a distinguished road
 ZoeAngel9307 is offline Status: Offline
Default Unanswered: bought credits online, didn't get a code?

hey guys. i was bought a $10 babv credits package online for 10 credits. an email came confirming the order and gave a receipt code....but i don't see any virtual code to redeem for the credits? enough time has passed because i put the receipt code in today and it gave me one credit, for the receipt code. but i still don't have my 10 credits???? we don't see a virtual code anywhere! not in the email at all. just an order number, sku number, and receipt code. those are the only numbers in the email. am i missing something?? i don't have any messages in my bearmail, either
  #2  
Old 06-08-2014, 03:04 AM
HoneyBanana30's Avatar
HoneyBanana30
Polar Bear
BABV Name: kAIKI IS BEST GIRL
 
Join Date: Jan 2010
Posts: 6,969
HoneyBanana30 has much to be proud ofHoneyBanana30 has much to be proud ofHoneyBanana30 has much to be proud ofHoneyBanana30 has much to be proud ofHoneyBanana30 has much to be proud ofHoneyBanana30 has much to be proud ofHoneyBanana30 has much to be proud ofHoneyBanana30 has much to be proud of
 HoneyBanana30 is offline Status: Offline
Default

Is there any chance you can take a screenshot of the email if you blur out all your personal details?
I haven't been to BABW for ages now, but - I think for every £10 (or $10 in your case), you redeem 1 credit from the reciept code. They might send the email separately so check your junk/spam folder. Are you sure they're not posting it by mail? Sorry if I didn't help! >.<

Last edited by HoneyBanana30; 06-08-2014 at 03:05 AM..
  #3  
Old 06-08-2014, 09:36 PM
karenbearhug's Avatar
karenbearhug
Trading Teddy
BABV Name: karenbearhug
 
Join Date: Jun 2008
Posts: 2,500
karenbearhug has a reputation beyond reputekarenbearhug has a reputation beyond reputekarenbearhug has a reputation beyond reputekarenbearhug has a reputation beyond reputekarenbearhug has a reputation beyond reputekarenbearhug has a reputation beyond reputekarenbearhug has a reputation beyond reputekarenbearhug has a reputation beyond reputekarenbearhug has a reputation beyond reputekarenbearhug has a reputation beyond reputekarenbearhug has a reputation beyond repute
 karenbearhug is offline Status: Offline
Default

The reason you only got one credit on your receipt code was because you purchased one item. The code for your 10 credits will come in a separate email. It sometimes takes a while to process the purchase, so don't be surprised if it takes a couple of days to show up. The longest I've had to wait for a virtual code purchased online was almost a week!
Closed Thread
Membear Info
 

ADVERTISEMENT


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -4. The time now is 05:21 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Bearville Insider © 2008-2011 Kopi Enterprises, LLC
Bearvilleinsider.com is not an official site of, sponsored by, nor affiliated with Build A Bear Workshop®, buildabearville.com™, or Build-A-Bear Workshop, Inc.
no new posts