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  #1  
Old 03-26-2009, 05:13 AM
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Default Unanswered: UGH! Someone got into my account AGAIN.

Okay, so recently I've had a lot of people hack into my Build-a-bearville account.
This is getting really annoying, because I can barely go a week with out having all my most favorite items taken away!

About 3 weeks ago it was where they took all my Bear Boutique, some furniture, and a few other things.. Now this week who ever hacked into my account took a few Bear Boutique items that I had JUST got, and some hat from the Fountain.

Each time I changed my password, and I just changed it again. I'm just getting really annoyed though.. I don't want to continue being hacked and loosing items!

I have even e-mailed vwhelp@buildabear.com and Maxine and they haven't replied.. I really need help on this issue.

What's the best advice you could give me?
  #2  
Old 03-26-2009, 05:17 AM
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I am very sorry that this is happening, Starr.
Does ANYONE know your password? Even your brother/sister, your friend or anyone? Try changing your password with a combination of letters and numbers. Make a hard yet simple password that you can remember..
I am very sorry, Starr.

Hope you feel better.
  #3  
Old 03-26-2009, 05:19 AM
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View Post Originally Posted by gabbycool
I am very sorry that this is happening, Starr.
Does ANYONE know your password? Even your brother/sister, your friend or anyone? Try changing your password with a combination of letters and numbers. Make a hard yet simple password that you can remember..
I am very sorry, Starr.

Hope you feel better.
Nobody knows my password. Not even if my family, well my mom does. But I doubt that she would take my items or anything since she doesn't even have an account on BABV.

=[
  #4  
Old 03-26-2009, 05:46 AM
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Is your password really simple or hard?
I'm really sorry Starr....
  #5  
Old 03-26-2009, 05:56 AM
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View Post Originally Posted by JerricaZoom6
Is your password really simple or hard?
I'm really sorry Starr....
I would consider my password hard because I use it for a lot of other sites I go on and I've never been hacked on those ones..
=[
  #6  
Old 03-26-2009, 07:43 AM
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one day my cousin came over a brought her apple computer and i was trading on it and it did not show all my stuff and i was like i can't believe i got hacked then i got on a normal computer and i had alll my stuff back so it was just her laptop so if you have a apple laptop it would do that if you have a normal computer i don't know what to tell you
  #7  
Old 03-26-2009, 08:21 AM
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When my account got hacked, an employee for BABV(not a cybearguide) saw me saying that I had lost all my items (we had open chat). She looked into my account and emailed me, saying that my account had been hacked. I'm not comfortable with giving out her email address, since I might not even be supposed to be emailing her, but I sent her an email with your post included. She helped me, so I am hoping she will help you!
  #8  
Old 03-26-2009, 08:28 AM
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Pometogirl
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I would try asking people you know. There are alot of meen ppl that will do anything to hurt ppls feelings.
  #9  
Old 03-26-2009, 08:56 AM
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Maybe they know the password for the Email Acount your using try changing that

Last edited by roisinbear01; 03-26-2009 at 09:03 AM..
  #10  
Old 03-26-2009, 09:51 AM
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Starr, we are on the same boat. I keep track of my psi items and write down on a spreadsheet and one day I found out several of my psi items disappeared
They are valuable psi including cinnamon bunny ears, rainbow ears, Triceratops masks and a few more, and I hid them in my stuff inventory. I emailed whelp already and now waiting for an answer. I was upset but now feeling a little better. But still ....
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