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  #1  
Old 07-30-2009, 10:42 AM
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Exclamation - Store Credit Code Missing -

Hi Cybearguides. I bought a bear while i was in USA (about a week ago) In total i got : 1 bear , Basketball outfit (with ball) , BABV TEE. but the recipt got lost in USA. so i cant get store credit. In The US. They gave me a USA SFS Card. But i live in Scotland. I can't Find the USA SFS card. Cybearguides can you please help me?
- Mark.
  #2  
Old 07-30-2009, 11:28 AM
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View Post Originally Posted by markbrown21
Hi Cybearguides. I bought a bear while i was in USA (about a week ago) In total i got : 1 bear , Basketball outfit (with ball) , BABV TEE. but the recipt got lost in USA. so i cant get store credit. In The US. They gave me a USA SFS Card. But i live in Scotland. I can't Find the USA SFS card. Cybearguides can you please help me?
- Mark.
Hello Mark. I understand what has happened, however, this needs further investigation and may require you to provide more info (like your SFS number, etc) for us to help you out.

The best way to get this problem solved is to send an email to vwhelp, and provide them the info that they'll be asking from you.
  #3  
Old 07-30-2009, 11:31 AM
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Ok mark i understand to but joecybearguides right you need your sfs card number
  #4  
Old 07-30-2009, 11:34 AM
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View Post Originally Posted by JoeCyBearGuide
Hello Mark. I understand what has happened, however, this needs further investigation and may require you to provide more info (like your SFS number, etc) for us to help you out.

The best way to get this problem solved is to send an email to vwhelp, and provide them the info that they'll be asking from you.
Ok but i bought it in US and all i have is a UK card which the US didnt scan.
  #5  
Old 07-30-2009, 09:07 PM
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Mark, has Joe said, have your mom write and email and she can provide them with all the information, including your UK Stuff number.
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