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Old 07-31-2009, 05:31 PM
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Default glitches

I understand that glitches happen, but how does that work? It seems to me that if there was a glitch it would affect everybody, but sometimes several people have a problem and then others work just fine. And how does just one person experience a glitch?
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Old 07-31-2009, 06:29 PM
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There are 3 categories of glitches. First is the "universal glitch". This glitch affects every player in Build-A-Bearville. Next, we have a "random glitch" where the glitch affects some players while some are not. Lastly, there's the "account specific glitch" where the glitch only occurs to one person. In cases like this, it is best to email vwhelp@buildabear.com so they can look directly into your account and make some tests.

Hope this clarifies things.

See you in Build-A-Bearville!
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Old 07-31-2009, 06:35 PM
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Thank you. But just how can an account specific glitch happen? Is it caused by something I do, like clicking too fast, playing the same game over and over,redecorating my condo too often, or buying too many things at once, etc?
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Old 07-31-2009, 06:50 PM
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View Post Originally Posted by BobbyOBeary1
Thank you. But just how can an account specific glitch happen? Is it caused by something I do, like clicking too fast, playing the same game over and over,redecorating my condo too often, or buying too many things at once, etc?
This is an excellent question. My daughter and I get different glitches so I'm really interested in this.
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Old 07-31-2009, 07:18 PM
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Today on buildabear i got the new move from itzel it does not work what shouls i do
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Old 07-31-2009, 08:09 PM
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View Post Originally Posted by princessheart91
Today on buildabear i got the new move from itzel it does not work what shouls i do
It should work now.
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Old 08-01-2009, 11:59 AM
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View Post Originally Posted by BobbyOBeary1
Thank you. But just how can an account specific glitch happen? Is it caused by something I do, like clicking too fast, playing the same game over and over,redecorating my condo too often, or buying too many things at once, etc?
There is no exact cause for glitches really. Glitches are triggered by a whole lot of things. It could be caused by an item in your inventory, or by doing a series of activities.. etc.

That's why its really important that you tell exactly how the glitched happened. This is so we could identify what type of glitch occurred, and to resolve the problem as soon as possible.

We prefer that you guys post your problems to us on here so we could try and find ways to resolve your issues right away. Although in some cases, like issues that involve codes and other account info, we have to refer you to email vwhelp.

and btw: it would also be really helpful if you could include screen shots

Last edited by JoeCyBearGuide; 08-01-2009 at 12:30 PM..
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