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  #1  
Old 08-08-2009, 06:16 PM
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Default Reporting Invalid Trade and Missing Items

Hello guys! We wanted to share something that we thought you guys should know. Investigating to recover your missing items usually takes the Bear Patrol time, since what we do is track down you items. Sometimes when your report lacks some details, it creates delay to the whole process.

So were posting the important things that you should include when you send your report to us:

INVALID / UNFAIR TRADE


You may email our vwpatrol@buildabear.com together with these information:

Your Username:
Usermame of the person traded:
Items traded:
Number of times you have trade with that person:
Date of the transaction:

These information will be a great help to our BearPatrol, so they can easily track down your missing items.


MISSING ITEMS

Username:
Missing Item/s:
Date where seen in inventory:
Date discovered that items were missing:
Where do you usually play Build-A-Bearville? (library/home/school/etc)



These are tips on how to protect yourself from being scammed. It is best that you have read the guides completely, and perhaps remind yourself of the tips in it whenever you are playing Build-A-Bearville or other games.

What is Scamming?

Scamming is to deceive or trick another player for one's own personal gain. Deliberately lying to others about how much an item is worth and how rare the item was is considered a scam. A trade that seems too good is most likely a scam and thus you should be extra careful when you are trading. Also, lying to players to gain account information is also considered password scamming and should be reported instantly.

How will you know if you are being scammed?
*If the player is claiming an unrare item rare.
*Trust game/trade -- A trust trade is an exchange in words, PM's or emails where in the other player asks to borrow your item and will give it back after some time. Almost 90% of the time, the player will never return your item. Do not give your items away like that, especially to people you don't really know.
* Giving away free accounts

Extra Tips

* Never ever engage in trust trades
* Always check the second trade screen carefully
* Never ever give out your password or account details
* Make sure your password is complicated enough (a mixture of letters and numbers) but can be memorized.

Build-A-Bear promotes a family friendly game environment. We must be aware of this kind of situation because it is a free-for-all-age game and we want to make sure you really are having a good time, and at same time feeling safe and secure.

Thank you.
  #2  
Old 08-08-2009, 06:20 PM
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Excellent information. Thanks so much for sharing this. We see these questions very frequently so this will help them a lot.
  #3  
Old 08-08-2009, 06:21 PM
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Thank you for this information!
This is such a big help.
  #4  
Old 08-08-2009, 06:27 PM
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Thanks for posting! This will help people when their items are missing or unfair/invalid trade!
  #5  
Old 08-08-2009, 06:29 PM
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what if you forget the players name and didnt really notice until after you traded?
  #6  
Old 08-08-2009, 06:43 PM
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Great Guide i assure to follow these rules
  #7  
Old 08-08-2009, 06:50 PM
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Thank you for posting.
  #8  
Old 08-08-2009, 06:53 PM
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You're very welcome.
  #9  
Old 08-08-2009, 08:30 PM
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Thanks soooooo much for posting .
  #10  
Old 08-09-2009, 01:38 PM
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Thank SO much! Very helpful!
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