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  #1  
Old 09-08-2010, 09:25 PM
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kathleenjuly8
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Default Unanswered: One account works, one doesn't :(

Ok, so I go to check on my older cousins BABV account (we share sometimes, but it's mostly mine cuz she never goes on) and it says it's locked and to try again later. I double checked to make sure it was spelled right too.
I kept trying and trying and it just said the same thing.
So I try my main account, and it works just fine.
What's wrong with her account
  #2  
Old 09-08-2010, 09:28 PM
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Beachgirl87
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BABV Name: Just call me Miranda ok??
 
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Try exiting the page, and clearing your cache. if that does not wory e-mail them, and tell them what happened. one minute lemme get the e-mail...

Here is the e-mail vwhelp@buildabear.com. Hope I helped you!! good luck
  #3  
Old 09-08-2010, 09:28 PM
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I know the email, but Thanks anyways.
What does it mean to clear your cache?
  #4  
Old 09-08-2010, 09:31 PM
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I think you have to go to the page, and there should be this thing that says cache cleared. if that is on, then it is clear, if not, then it should say clear cache. I am pretty sure. That's what is says on my computer. Maybe your cousin went on and got banned? IDK
  #5  
Old 09-08-2010, 09:32 PM
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Jokinqq[x]Jokerr
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Clear you cache: Clear all recent browsing history/ cookies.
It might be timed out, stop trying to log in. It'll be locked even longer. This happened to me before. And I waited an hour it was fine.
It should be over soon love.

-Nikki
  #6  
Old 09-08-2010, 09:33 PM
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Ok, thanks Nikki
  #7  
Old 09-08-2010, 09:35 PM
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Jokinqq[x]Jokerr
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View Post Originally Posted by kathleenjuly8
Ok, thanks Nikki
No problem. I hope it works for you (:
  #8  
Old 09-08-2010, 09:44 PM
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Beachgirl87
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I do not get thanked? LOL JOKE!!
  #9  
Old 09-08-2010, 09:45 PM
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Jokinqq[x]Jokerr
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View Post Originally Posted by Beachgirl87
I do not get thanked? LOL JOKE!!
Bahah xDD
*huggle*
  #10  
Old 09-08-2010, 09:47 PM
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LOL you are very helpful though. LOL GTG 2 bed now!! TTITMON (talk to you in the morning or night! LOL)
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